Terms of Use

Effective date: October 12, 2026

These Terms of Use (the “Terms“) govern your use of the DGForceX website at dgforcex.com (the “Website“) and of Force Insights, our platform at app.dgforcex.com (the “Platform“). Both are provided by [LEGAL ENTITY NAME] (“DGForceX“, “we”, “us”).

By using the Website or the Platform you agree to these Terms and to our Privacy Policy. If you accept these Terms for a company, you confirm that you are authorised to bind that company. In that case “you” and “Customer” mean the company.

Part A — General

1. Use of the Website

You may browse the Website and use its content for your own business information. You may not:

copy or resell its content without our permission;
interfere with its operation;
use it in a way that breaks the law.

2. Intellectual property

The Website, the Platform, their software, design, text and trademarks (including “DGForceX” and “Force Insights”) belong to DGForceX or its licensors. Nothing in these Terms transfers ownership to you.

3. Third-party services and links

The Website and Platform link to or work with third-party services, such as CRM systems, PayPal and Anthropic Claude. Their own terms govern your use of them, and we are not responsible for them.

4. Disclaimer

The Website, the Platform and all content and analysis are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

Force Insights provides analytics, alerts and recommendations based on your data. It does not guarantee any business result, and decisions you make based on it are your own.

5. Limitation of liability

To the fullest extent the law allows:

DGForceX is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data.
Our total liability for any claim relating to the Website or the Platform is limited to the amounts you paid us for the Platform in the 12 months before the claim. If you used only the Website, the limit is USD 100.

Nothing in these Terms limits liability that cannot be limited by law.

6. Changes, governing law and contact

We may update these Terms. We will post the new version here with a new effective date, and notify Platform customers of material changes at least 30 days before they apply to an existing subscription.

These Terms are governed by the laws of [COUNTRY], and the courts of [CITY], [COUNTRY] have exclusive jurisdiction, unless mandatory consumer law gives you other rights.

Contact: [LEGAL ENTITY NAME], [REGISTERED ADDRESS], [CONTACT EMAIL].

Part B — The Force Insights Platform

7. Accounts

Company accounts only. The Platform is for businesses. There is no open registration. A company account is opened by a company admin, who signs up and pays for a plan. The account is activated only after the payment succeeds. We may also open company accounts by agreement.
Users join by invitation. Other users get access only when the company admin invites them and assigns their role and teams. The Customer is responsible for whom it invites, for their permissions and for removing users who should no longer have access.
Keep credentials safe. Each user must keep their password confidential and must not share their account. Tell us immediately at [CONTACT EMAIL] about any unauthorised use.

8. Connecting your CRM

The Customer authorises DGForceX to connect to its CRM, such as HubSpot or Salesforce, and to read the data needed to provide the Platform. Access is read-only: the Platform does not create, change or delete anything in the CRM.
The Customer confirms that it is entitled to give us this access and that its use of the Platform complies with the law and with its CRM provider’s terms. This includes having a lawful basis for the personal data in its CRM.
The Platform shows what the connected CRM’s data allows. Results depend on the completeness and accuracy of the Customer’s CRM data and on the Customer’s field mapping.

9. Customer Data

You own your data. The Customer owns all data it brings into the Platform, including CRM data and manually logged activity (“Customer Data”). The Customer grants DGForceX a limited right to process it only to provide, secure and support the Platform for that Customer.
No other use. We do not sell Customer Data, use it for advertising, share it with other customers or use it to train AI models.
Separation. Each company’s data is kept separate from every other company’s. Inside a company, access follows the roles and team permissions the Customer’s admin sets.
Support access. DGForceX staff may access a Customer’s workspace only to provide support or keep the service running. Every access is logged and visible to the Customer’s admins.
Data protection. Where DGForceX processes personal data on the Customer’s behalf, it does so as a processor under the Privacy Policy and, on request, a Data Processing Agreement.

10. AI features

The core Platform works without AI. AI scoring, recommendations and questions are available only when the Customer connects its own Anthropic Claude account (API key and/or MCP). In that case:

relevant Customer Data is sent to Anthropic under the Customer’s own account and agreement with Anthropic;
AI output can be inaccurate and should be reviewed by a person before acting on it.

11. Acceptable use

The Customer and its users must not:

use the Platform to break the law or anyone’s rights, including privacy and anti-spam laws;
try to access another company’s data, probe or bypass security, or disrupt the service;
copy, reverse-engineer or resell the Platform, or use it to build a competing product;
upload malicious code, or overload the service through automated means beyond normal use.

We may suspend access that breaks this section or puts the service or other customers at risk. Where we can, we will notify you first.

12. Plans, fees and payment

Pricing. Fees are charged per analysed sales rep per month, according to the selected plan, subject to a monthly minimum. Each plan has its own limits on teams and users. Current prices are shown at signup and in the Platform.
Prepayment. Plans are paid in advance, monthly or annually; annual plans are priced at ten months for twelve. Payment is processed by PayPal. Prices exclude taxes, which are added where required.
Renewal. We remind the Customer before a paid period ends. If it is not renewed, access to the Platform is suspended until payment. Customer Data is kept for 30 days after suspension and then deleted, as described in section 14.
Changes in seats or plan. Changes take effect from the next period, unless we agree otherwise.
Price changes. We may change prices for future periods with at least 30 days’ notice.
Refunds. [CHOOSE ONE: “Fees are non-refundable except where the law requires otherwise.” / “You may cancel within 14 days of your first payment for a full refund.”]

13. Availability and changes to the Platform

We work to keep the Platform available and secure, but we do not guarantee uninterrupted service. We may improve or change features. If a change significantly reduces core functionality you paid for, you may cancel and receive a pro-rata refund of prepaid fees for the remaining period.

14. Term, termination and your data

The Customer may stop using the Platform and disconnect its CRM at any time. A subscription ends at the end of the paid period.
We may terminate for material breach of these Terms that is not cured within 14 days of notice, or immediately for serious misuse or non-payment.
After the account ends, the Customer may ask for an export of its Platform data within 30 days. We then delete Customer Data within 30 days, except for records we must keep by law, such as invoices.

15. Confidentiality

Each party keeps the other’s non-public business information confidential. It uses that information only to perform these Terms, except where disclosure is required by law.

16. Indemnity

The Customer will defend and indemnify DGForceX against third-party claims arising from Customer Data, from the Customer’s breach of section 8 or 11, or from the Customer’s unlawful use of the Platform.